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Contact UsPolicies and Procedures
The Department of Human Services and Counseling at °®ŇşAƬ strives to create and maintain an inclusive environment for all students, faculty, and staff of the human services community. We seek to hold others accountable on behalf of our clients and associates, as we strive to end oppression and other forms of social injustice. Representatives in our program should be able to work and learn in an intellectual environment that is fair, supportive, and emotionally safe.
Last days to drop and have full-semester class deleted from academic record are:
100% refund: Monday, August 24, 2026
50% refund: Wednesday, September 2, 2026
The full academic calendar with .
Students are responsible for full knowledge of the provisions and regulations pertaining to all aspects of their attendance at °®ŇşAƬ, and should familiarize themselves with the policies found in the .
Attendance during the first week of class is required. The first week of each semester is the time when course expectations are clearly defined, a culture of learning and communication is established, and relevant course content is covered. If you know you will miss the first day of class in advance of the first week of the semester, contact the instructor to discuss your situation. If you miss the first day for an emergency or illness, it is your responsibility to contact the instructor as quickly as possible.
Due to the interactive nature of the human services class, attendance throughout the semester is critical to the learning process and to student success. Students who miss one quarter of a course will automatically fail. For a full semester course that meets once a week, one quarter is four class periods.
Students should be aware that any kind of withdrawal can have a negative impact on some types of financial aid and scholarships. For further information, read the FAQs page from the Office of the Registrar as well as FAQs from the Office of Financial Aid.
The Withdrawal (W) notation is assigned when a student officially withdraws from a course via the Student Hub after the drop deadline (census date) and before the withdrawal deadline posted in theÂ
The last day to withdraw from a full-semester class for Fall 2026 is Friday, November 20, 2026. Deadlines differ proportionally for courses offered during part of a semester, including late-start and weekend courses. Students should refer to their Student Detail Schedule via the Student Hub to review drop and withdrawal deadlines for individual courses. When a student withdraws from a course, no academic credit is awarded. The course remains on the student’s academic record with a “W” notation and counts toward the student’s attempted hours. The course is not calculated in the student’s GPA or quality points. Students who withdraw from a course are responsible for the full tuition and fees for that course. After the withdrawal deadline, students may not withdraw from a course and will be assigned the grade earned based on the course syllabus. A student-initiated withdrawal will appear as an “F” on the student’s academic record in any case of academic misconduct resulting in a permanent “F”.
For more information see the page.
For your drop/refund or Withdrawal dates log on to your STUDENT HUB account and look at your Student Detail Schedule.
Electronic communication (i.e., email and personal portal announcements) is a rapid, efficient and cost-effective form of communication. Consequently, reliance on electronic communication is expanding among students, faculty, staff and administration at °®ŇşAƬ. Because of this increasing reliance and acceptance of electronic communication, forms of electronic communication have become in fact the means of official communication to students, faculty and staff within °®ŇşAƬ. This policy acknowledges this fact and formally makes electronic communication an official means of communication for the University. All important program announcements will be emailed to the students’ university email address. Students are expected to check their university email accounts on a regular basis.
For more information, see the policy page.
Given the nature of the field of Human Services, there is a possibility that you may have a faculty member for one of your Human Services classes who you have worked with in a helping relationship. As a mental health-based discipline, we encourage our students and faculty to avoid the confusion that may be caused by a dual relationship of this nature. The relationship between a therapist and a client is quite different than the relationship between a faculty member and a student. Our concern is that prior therapeutic relationship issues may be triggered, such as transference or counter-transference, which may impact the class experience. In order to support appropriate boundaries for both students and faculty members, we encourage students to consider taking another section of a particular class and/or another class in order to avoid a dual relationship. If you need assistance in switching classes based on a dual relationship, please contact the chairperson for assistance. If you decide to stay in the class, we encourage you to have an open and frank conversation with your instructor about the distinctions between a teacher/student relationship and a helper/client relationship. In some cases, the instructor may not be comfortable with having a student in her/his class who s/he has worked with or is currently working with in a helping context.
This type of situation will be facilitated on a case-by-case basis and may involve moving the student to another course. Instructors should keep the chair informed (without violating confidentiality) when there is a potential dual relationship in a classroom setting.
A student’s grades for repeated courses will be removed from GPA calculations up to 18 semester hours, regardless of the original grade earned. If a student repeats more than 18 credit hours, the student may designate which of the course grades are removed from GPA calculations (up to 18 semester hours). Only the best grade and its associated credit will be calculated in the GPA and earned hours totals. Other attempts for the course will appear on the official academic record but will be annotated to indicate they do not count for academic credit or GPA calculation. This policy applies only to courses taken at °®ŇşAƬ, and it does not apply to courses designated as repeatable toward degree requirements.
For more information see the page.
Students returning from a period of absence from °®ŇşAƬ may request that credit and grades from designated semesters previously attempted at °®ŇşAƬ not be calculated in GPA’s or total earned hours. If such a “Fresh Start” is approved, all courses from designated semesters will appear on the official academic record but will be annotated to indicate they do not count for academic credit or GPA calculation.
For more information, see the Fresh Start page.
Becoming a professional entails learning appropriate professional behavior. It will, thus, be expected that you behave as a professional in the class. Please do not use audible pagers, cell phones, or alarm watches in class. If you are late to class, please do not be disruptive to the class when entering. The Department of Human Services has a Professional Review Policy designed to support professional development for our students.
Students may only use generative AI when the instructor explicitly allows it (i.e., generative AI’s use is written into the assignment in the syllabus). Any use of generative AI (GPT, LaMDA, LLaMA, BLOOM, etc.) other than what is noted above will be treated as academic dishonesty.
Metropolitan State University of Denver prohibits sexual misconduct in any form, including sexual assault or sexual abuse, sexual harassment, and other forms of nonconsensual sexual conduct, including stalking and electronic harassment. Forms of intimate partner violence, including dating violence and domestic violence, are also prohibited under this policy. Students, faculty, staff and visitors, should be able to live, study, and work in an environment free from sexual misconduct. It is the policy of °®ŇşAƬ that sexual misconduct in any form will not be excused or tolerated. Retaliation in any form for reporting such sexual misconduct or for cooperating in a sexual misconduct investigation is strictly prohibited and will be addressed as a separate violation of the Student Code of Conduct. This policy is promulgated under Title IX of the Education Amendments of 1972 (Title IX), 20 U.S.C. §§ 1681 et seq., and its implementing regulations, 34 C.F.R. Part 106; Title IV of the Civil Rights Act of 1964 (42 U.S.C. § 2000c).
For further information, see the Board of Trustees’ Title IX Policy page or refer to the Student Code of Conduct, or the Dean of Students’ Guide for Complaints and Appeals Page.
Your experience in this class is important to me. The Metropolitan State University of Denver is committed to providing an accessible and inclusive learning environment for all students, including those with disabilities. Students with a temporary health condition or permanent disability (conditions include but are not limited to: mental health, attention-related, learning, vision, hearing, physical or health-related) that impacts their access, performance or attendance should contact the Access Center, located in the Plaza Building, Suite 122, 303-615-0200 or .
The Access Center is the designated department responsible for coordinating accommodations and services for students with disabilities. Students will need to provide an Accessibility Notification Letter obtained from the Access Center to their faculty to activate their accommodations. Information pertaining to a student’s disability is treated in a confidential manner. Further information is available by visiting the Access Center websiteÂ
Students at °®ŇşAƬ who, because of their sincerely held religious beliefs, are unable to attend classes, take examinations, participate in graded activities or submit graded assignments on particular days shall without penalty be excused from such classes and be given a meaningful opportunity to make up such examinations and graded activities or assignments provided that advance written notice that the student will be absent for religious reasons is given to the faculty members during the first two weeks of the semester.
For further information, see the policies page.
The Administrative Withdrawal (AW) notation is assigned when a student requests to be withdrawn from a course due to unforeseen or extenuating circumstances beyond the student’s control. Students may withdrawal themselves online through the withdrawal deadline. Students should meet with an academic advisor prior to withdrawing from a course. After the withdrawal deadline, students may submit a request for AW due to unforeseen or extenuating circumstances.
For more information see page.
The Incomplete (I) notation may be assigned when a student who is achieving satisfactory progress in a course and who has completed most class assignments is unable to take the final examination and/or does not complete all class assignments due to unusual circumstances, such as hospitalization or disability. Incomplete work denoted by the Incomplete “I” notation must be completed within one calendar year or earlier, at the discretion of the faculty member. If the incomplete work is not completed within one year, the “I” notation will convert to an “F.” Students must have completed at least 75% of the course work to qualify for consideration for an incomplete. The student must be passing the course in order to be granted an incomplete. The course counts toward the student’s attempted hours, does not count toward earned hours, and is not calculated in the GPA or quality points.
Determination of eligibility does not guarantee that an incomplete will be granted. Students who meet the qualifications may request an incomplete from the faculty member who is teaching the course. The decision to grant an incomplete is up to the faculty member or at the department chair’s discretion. The decision to grant an incomplete as an accommodation based on a student’s disability shall be made by the faculty member or the department chair, if the faculty member is not available, in consultation with the Director of the Access Center.
If an incomplete is granted, the student and instructor should fill out and sign an Incomplete Agreement form to clarify what the student needs to do to complete the course.
For further information see the page.